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  • Leadership Inspiration – Where I find it.

    As leaders we are a model of inspiration for our staff. How do we find constant renewal to keep us fresh when it is so very easy to fall into the rut of comfortableness? How do we push ourselves to remain on the steep part of the learning-curve.

    For me it has always been about reading books. While I do have all-time favorite leaders, bloggers and courses, books can be savored at my pace. They also allow me time for personal reflection. As I read concepts, I ask myself how I measure up. By being brutally honest with myself, I discover opportunities to improve. Books are the best way for me to keep my knowledge fresh.

    While I think most of the books I read are good, every once in a while you discover an absolute gem. In those cases, I have purchased copies for my leadership team and we have discussed the chapters together during staff meetings. The biggest lesson we learn is that we are in charge; we need use our knowledge and judgment to determine the best path forward. We hold the answers within ourselves and do not need to turn to the “experts” or “teachers”.

    Another huge benefit is engaging with the team and individuals. Sharing the key points and concepts with others brings them into the decision making loop and demonstrates that you value their opinions. It also role models the critical behavior and responsibility of “keeping yourself current” and up-to-date. A leader’s role is not to tell people what to do, but rather help them discover the right path on their own. Or as Galileo said, “You cannot teach a man or woman anything; you can only help them to find it within themselves.”

    In the end, my dilemma is not finding a book to read, but choosing a book; there are so many great ones to choose from. Here are some of my recent favorites:
    Coach Wooden’s Leadership Game Plan for Success: 12 Lessons for Extraordinary Performance and Personal Excellence, by John Wooden, Steve Jamison
    Grown Up Digital: How the Net Generation is Changing Your World, by Don Tapscott
    Being Strategic: Plan for Success; Out-think Your Competitors; Stay Ahead of Change, by Erika Andersen
    Unleashing Excellence: The Complete Guide to Ultimate Customer Service, by Dennis Snow, Teri Yanovitch
    Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization, by Leonardo Inghilleri, Micah Solomon, Horst Schulze

    Share one of your favorites.

    Published on March 27, 2012 · Filed under: Coaching, Process Improvement, Supervision; Tagged as: , , , , ,
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