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  • The Leader as Coach: Lessons from John Wooden

    I love to read books and always have two or three in progress. The last one, “Coach Wooden’s Leadership Game Plan for Success”, was filled to the brim with leadership lessons. It reminded me why coaching is the vital element of success for leaders. You cannot do the work alone. You need the hearts and minds of everyone on your team. Coaching becomes the method for providing continuous learning and growth for all staff.

    My favorite quote from the book is, “Never be satisfied. Work constantly to improve. Perfection is a goal that can never be reached, but it must be the objective. The uphill climb is slow, but the downhill road is fast” (Jamison, Wooden 53). It illustrates wonderfully the work of a coach.

    As leaders, we have the power to provide the best learning experiences for our staff each and every day. They are not classes and seminars, but rather the time that a supervisor or colleague takes to show you how to improve a task you have been working on. It is also the opportunity you take personally to ask for feedback. Constant learning, woven into the fabric of your daily work, makes it exciting. You are personally growing and can take on increasingly complex challenges.

    Doing an excellent job and being satisfied are two different things. My staff was highly capable and delivered exceptional work. We all know, however, that the business environment and competitive landscape are constantly changing. In order to adapt, every day must be seen as an opportunity to learn something new about our processes, outputs and our client expectations. This is the work of continual improvement. It means having confidence in the quality of your work but never being satisfied. It means knowing improvements can be made and constantly searching for them. The staff took advantage of all conversations to ask what would have made the output even better, the process easier or made it possible to further reduce defects.

    Improvement is a daily habit. It is the sum of paying attention to the details and little things discovered every day that point to improvement opportunities. The end result was a team that was enthusiastic and delivered outstanding performance. They enjoyed learning and expanding their horizons every day. They knew they would make a significant difference.

    If you are looking for an inspiring leadership book, pick this one up. I’d love to have you share your favorite leadership book.

    Works cited:
    Jamison, S., Wooden, J., Coach Wooden’s Leadership Game Plan for Success. San Francisco, California: McGraw-Hill., 2009. Print.

    Published on March 22, 2012 · Filed under: Coaching, Leadership, Process Improvement, Supervision; Tagged as: , ,
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